FAQ
Frequently Asked Questions (FAQ)
1. What products do you sell?
We offer a carefully selected range of Home Decor, Beauty & Personal Care, Accessories, and Lifestyle products designed to make everyday life easier and more enjoyable.
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2. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available on selected products and serviceable locations across India.
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3. Are online payments available?
Online payment options will be available soon. At the moment, we are accepting Cash on Delivery (COD) for eligible orders.
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4. How long does delivery take?
Most orders are delivered within 4–8 business days, depending on your location and product availability.
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5. How can I track my order?
Once your order is shipped, you will receive tracking details through email or SMS (where applicable).
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6. What are the shipping charges?
Shipping charges, if applicable, will be displayed during checkout before you place your order.
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7. Can I return or exchange a product?
Yes. Eligible products can be returned or exchanged according to our Return & Refund Policy. Please read our policy page for complete details.
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8. Can I cancel my order?
Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible.
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9. How can I contact customer support?
You can reach us through:
Email: storeshriradha@gmail.com
Instagram: @shriradhastore
Our support team is available Monday to Saturday, 10:00 AM – 7:00 PM (IST).
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10. Is my personal information safe?
Yes. Your personal information is protected and handled securely in accordance with our Privacy Policy.
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11. Do you deliver across India?
Yes, we deliver to most locations across India. Delivery availability depends on the serviceability of your PIN code.
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12. Why should I shop with Shri Radha Store?
- Carefully Selected Products
- Affordable Prices
- Cash on Delivery Available
- Secure Shopping Experience
- Reliable Customer Support
- Customer Satisfaction is Our Priority